Cases
- Pin & Edit Contacts
- Case Timeline
- Repair Status
- Case Assistant Checklist
- Open Cases/Pending Service Requests - Service Providers
- Cases Filters
- Language Preferences
- View and Edit Email Templates in Your Preferred Language
- French Translation Enhancements for Case
- Allow Decisiv Email Domains
- Respond to Case Email Notifications Directly from Your Inbox - TEMPORARILY DISABLED
- Case Mileage and Engine Hours Updates
- The Case Quickstop Banner
- Configure Your Case View
- Add Operations with Labor Times to a Case
- Create a Case
- Check In a Case
- Use the Intake Form
- Enter Case Information
- Enter Customer Information for a Case
- Enter Asset Information for a Case
- Enter Case Breakdown Information
- Add Operations and Parts to a Case
- Adjust Case-Level Charges
- View Case Status Information
- Use Quick Actions to Update Repair Status
- Update Case to Asset In Service
- Update Case to Asset Ready
- Send and Receive Case Notes
- Upload Attachments to a Case