How do I Contact Support as a Provider?

You can contact Decisiv Support from any screen by clicking Help on the top right menu bar.

To contact support:

1. From the menu bar, click Help.
2. On the Contact Support page, review the pre-populated fields to ensure they’re accurate.
   If they are not accurate or not populated, enter the correct information to reflect your current contact.
3. Select the Product you want to contact us about.
   This refers to the affected product. It can be the application, database, or tools.
4. Select the Nature of Problem, the reason for the support request.
5. Select a Priority Rank.
6. Enter a Description.
7. When you’re done, click SEND.

A member of the Decisiv support team will respond shortly.