This release was primarily focused on longer term projects and back-end continuous improvements.
- Navigate from Sentinel to your Case Portal. In our latest release, we introduced a seamless transition from Sentinel to your Case Portal through the App Launcher feature. This addition streamlines navigation, allowing you to effortlessly access the Case Portal you need in just a few clicks.
- Visibility of new alerts on the complaint section of a Draft Service Event. In some scenarios, if a Service Event was in draft status, new alerts were not visible on the complaint section to be added to the service event. In this release, we have fixed this scenario in order to guarantee the appearance of all Active Alerts on draft events.