Next Release Candidates - Case 7.290
The next release is primarily focused on longer term projects and back-end continuous improvements. In addition to that, we are planning the following enhancements.
Company Administrators - Today we are limited to one company administrator per Vision account. We are now working on enabling multiple company administrators per Vision account.
Status Tracker Reporting Suite
The Status Tracker Reporting Suite is a new set of 7 custom dashboards and reports accessible via SRM Insite that focus on the use and duration of statuses during the servicing of assets at a dealer. When statuses are used during the servicing event and these reports are leveraged, users can expect to have a better understanding of the overall duration of a service event, the various time stages during that event, whether best practices and training are being successfully executed, and help in the identification of potential roadblocks/inefficiencies within their location’s service events. With improved use of the platform and implementation of operational efficiencies, users can expect to achieve:
- Faster return to service for an asset
- Quicker time for customer approval of estimates
- More revenue-generating wrench time for their technicians
- Increase in the number of service events
- Improved customer experience
This is an optional reporting suite that will be available for a fee per location.
Next Release Candidates - Sentinel 1.91
In the next release, we will be introducing the concepts of Sequences and Groups for Scheduled Maintenance operations, offering a more comprehensive perspective on maintenance operations of different types. This enhancement aims to assist in efficiently managing complex maintenance tasks. Maintenance Schedules that consist of sequenced or grouped operations will now be accurately represented in both the Alerts panel and the Complaint section on the Service Event detail page.
We will be resolving an issue related to Service Event preferences not being saved when saving a specific order of preferences.