This release focuses on improving usability for Service Providers, as well as minor defect fixes.
- All Users
- Service Providers
A Special Scheduling Announcement:
Since our regular release schedule would call for subsequent deliveries to fall on major US holidays, we have adjusted it a bit. Case 7.219.0 will be the last Case release of this year.
We will resume releases with Case 7.220.0 on or near 7 January, and Case 7.221.0 on or near 21 January. From that point forward, our release schedule will return to its normal two-week cadence. Please contact your Account Manager if you have any questions regarding this change.
In the interim, the Decisiv Team wishes you, your teams, and your loved ones the happiest of holidays and a safe New Year celebration. We look forward to working with you in 2021 and beyond!
Issue Fixed: Incorrect Parts-Pricing Integration Location ID
For locations that want to access Mack Volvo Preferred Parts Pricing, the correct ID must be included in the parts-pricing integration request between Decisiv and the OE system. We’ve made changes with this release to ensure the correct integration ID is populated when the systems connect with each other, removing any integration errors that may have previously occurred.
Issue Fixed: Unable to Access Email Templates Page When Using French or Japanese Language Settings
Previously, some service providers encountered issues when attempting to access the Email Templates page with their browser’s language settings set to French or Japanese as their primary display language.
Service providers will now be able to access the Email Templates page regardless of the language setting.
New Column Added to the Cases Page for SRM Sentinel Appointment Types
We’ve added a new column on the All Cases, My Cases, and Watched Cases tabs for service providers so they’ll be able to easily identify and locate cases generated by Decisiv’s new application for Managed Care, SRM Sentinel.
This new column will display as “Sentinel Appointment #” and will include the appointment number created by Sentinel for quick reference. Be sure to expose this column by setting it to display from the Gear Menu.
Learn more about SRM Sentinel at decisiv.com or contact your Account Manager.
Default Sort Order for Diagnostic Faults Summary
We’ve improved the default sort order of the Diagnostic Faults Summary on the Faults Page for users with the new Faults UI enabled. This section has been updated to show active faults first in order of “LAST DAY FAULT OCCURRED,” newest to oldest, as well as inactive faults, newest to oldest.